While most of the Samsung Galaxy S20+ Plus smartphone problems are solved, there have been some reports that the Galaxy S20 or Galaxy S20+ Plus have not been charging correctly. Many are now curious how to fix the Samsung Galaxy S20 charging problem – grey battery. Some users report that their phone vibrates when it shows the grey battery symbol. One user stated that the phone started vibrating after he dropped it from his hand.
Samsung Galaxy S20’s grey battery problem
An incompatible charging cable or port could be the reason Samsung Galaxy S20 is not charging- grey problem battery. The charging port could be damaged or clogged with debris, which could cause a poor connection.
Solutions for Samsung Galaxy S20 charging-grey battery problem:
Clean USB Port
If the Galaxy S20 drops and you are faced with Samsung Galaxy S20 Not Charging- Grey Battery problems, it is possible that there is something blocking your connection to the Galaxy S20 or Galaxy S20+ Plus. There could be dirt, debris or lint blocking the connection. This issue can be fixed by using a small needle, or paper click to push the USB charging port. Most of the time this is what causes the Samsung Galaxy S20 to not charge properly. However, it is important to keep in mind that the USB port must be cleaned gently and not damaged.
Changing Cables
When the Samsung Galaxy S20 stops charging and the grey battery appears, the first thing you need to do is check the charging cables. You may need to replace the charger cable. For the Galaxy S20 grey battery issue, you can get a replacement Galaxy cable charger.
Disconnect Galaxy S20 Battery
Some users reported that they were able to solve the Samsung Galaxy S20 no charging- grey battery issue by removing the battery from their phone. This is more difficult than previous Galaxy models.
Perform a Low Battery Drain
Clean System dump can also be used to solve this problem.
- Turn on the Galaxy S20
- Dialer
- Type *#9900#
- Scroll down and choose “Low Battery Dump”
- Select Turn On
- Partition the Wipe Cache