The power button may not work on the Samsung Galaxy S20 or Galaxy S20+ Plus. Some users reported that the power button on the Samsung Galaxy S20 isn’t working.
This happens when you press the power button on the Galaxy S20’s side to wake it up. It doesn’t respond or turn on. The Galaxy S20 won’t turn on even though it lights up the screen when you press the power button. This problem also appears to occur when the Galaxy S20 receives a call, but the screen remains black and does not respond.
Galaxy S20 Power Button Does Not Work. Troubleshooting Solutions
Below are some methods that you can use to repair a damaged Galaxy S20 power button. This issue could be caused by an app error. You can try to bring your phone into Safe Mode to test the power button.
It’s not known if malware or an app caused the Galaxy S20 power button issue at this time. However, Safe Mode can be used to determine if an app is responsible. If the problem persists after Safe Mode, you can reset your smartphone to factory settings. After the phone is reset, ensure that the latest software update has been installed by your carrier. Check with your service provider to determine the latest system update version for the Galaxy S20 or Galaxy S20+ Plus.